Your loan profits will be credited immediately to your payroll account and you’ll get an SMS alert from 2346.
Am I going to be charged for my SMS needs? All SMS needs and verification with proper structure are COMPLIMENTARY for Globe and Smart.
What the results are if we delivered an wrong syntax, am I going to nevertheless be charged? Yes. All SMS with wrong format or from mobile numbers which were maybe maybe not signed up for the system are charged P2.50 per text, for world, Smart and Sun members.
How am I going to understand if my SMS availment is authorized? After delivering an SMS availment demand, you certainly will get an answer from 2346 showing approval of one’s demand.
Are there any instances when SMS availments had been disapproved? Yes. SMS would be rejected or disapproved if:
- Mobile quantity is certainly not registered
- SMS structure is wrong
- Business contract is ended
- Requested quantity surpassed restriction to your consumer
- Client has a loan availment that is existing
- With space in Salary Credits within a few months
- Consumer has resigned through the business
Do you know the reminders that i must bear in mind to ensure my availment shall achieve success? Please make certain that the following things are followed properly:
- Text the right initial keyword: SBCSALAD space AMOUNT space # OF DEDUCTIONS
- Text the keyword that is correct agreement/approval:SBCSALAD CONSENT
- Forward message to 2346.
- Make use of the mobile number that is signed up for SALAD.
- Ensure the number that is mobile a regular load of at the least P2.50.
We delivered my SMS syntax demand properly but would not get any response. Just Exactly Exactly What do I need to do? You might phone our customer care Hotline at 8887-9188 or e-mail email protected for further help.
Report the incident:
- Keyword sent
- Date of SMS
- Period of SMS
- Mobile Phone Number
- Or perhaps simply give you the screenshot associated with message
Request change of mobile quantity signed up for SALAD, please phone customer support Hotline at 8887-9188. Allow 3 banking times to process your demand.
exactly exactly What I still avail of SALAD if I lose my mobile number, can? Yes. Merely ask for an alteration of one’s number that is mobile through customer care Hotline at 8887-9188. Please enable 3 banking days to process your demand
exactly exactly What if I have 2 mobile figures, could I make use of both to avail of SALAD? No. Our SALAD system will simply connect you to definitely one (1) mobile quantity
If my ATM card gets stolen or lost, could I still avail of SALAD? Yes. Even minus the ATM Card, your approved SALAD availment will be credited to still your payroll account. But, we urgently encourage you to definitely look at the SBC Branch nearest you and ask for an ATM Card substitution to permit you instant usage of the funds.
What goes on if my income is inadequate to cover for my amortization? The payment will be considered вЂњMissedвЂќ amortization if your salary is insufficient for the amortization amount. This is deducted regarding the next payroll date in addition to the quantity due when it comes to current cut-off PLUS an extra вЂњlate payment costвЂќ amounting to P125 per missed re payment into the period of this loan. After loan readiness, a set cost of P250 will apply each month.
We missed my amortization payroll that is last can I spend throughout the countertop? Yes. You could make a non-prescription (OTC) payment in every safety Bank Branch nearest you. Kindly be sure to do the annotated following:
- Utilize the BILLS PAYMENT slip
- Indicate re payment is for SALAD
- Indicate your amortization that is monthly plus
- Indicate your enrolled mobile number
A text message will be sent to you for reminder in case of default.
Do a discount is got by me or perhaps a waiver of fees if we missed my loan re re payment? No. Our belated re payment costs are fixed.
Just just just How am I going to determine if i’ve missed re payments? Our SBC Collections Team will coordinate with you via phone, SMS, Letter and email or during your HR Representative.
Am I going to manage to see my SALAD deductions in my own payroll account? Yes. SALAD deductions is visible into the payroll account. Though it’s not mirrored in the clientвЂ™s spend slide considering that the re re payment technique is via Automatic Debit Arrangement (ADA) from payroll credits.
exactly What if i’ve the amount of money to pay-off my loan, may I end my Salary Advance? No. Pre-termination is certainly not permitted under Salary Advance.
I currently paid 50% of my loan, could I straight away re-avail Salary Advance? No. Re-availment is allowed upon complete re re re payment of current loan.
We paid 100% of my loan, whenever am I able to re-avail? Please enable three (3) banking times after your last re re payment due date before re-availing SALAD.
How do you deactivate my Salary Advance? Fill-out the Letter of Intent to Deactivate SALAD Enrolment. View here to install the page, fill out of the details, and deliver to email protected . Processing time is 1 morning.
Important reminder: you can easily simply be permitted to deactivate your SALAD account should this be in status of ACTIVE.
How to re-avail? Re-availment procedure is comparable because the procedure of your first Availment. It is possible to merely text:
SBCSALAD space AMOUNT space # OF DEDUCTIONS to 2346 and proceed with the succeeding SMS instructions.
Where may I call if I would like to ask further questions regarding Salary Advance? You may phone our customer support Hotline at 8887-9188 or e-mail email protected for further help. Please make certain you have the following details on hand:
- Payroll account quantity
- Cellphone quantity signed up for Salary Advance
- Description of complaint or issue